Privacy Policy

Effective Date: July 1, 2026

Privacy Commitment

The Richmond Hill Pickleball Club ("the Club") is committed to protecting the privacy of our members, volunteers and website visitors. We respect your personal information and collect, use and protect it in accordance with applicable Canadian privacy laws.

Information We Collect

When you become a member, register for programs, or contact the Club, we may collect:

• Name

• Mailing address (if required)

• Email address

• Telephone number

• Emergency contact information

• Membership details

• Skill rating or playing level

• Program, league and event registrations

• Payment information (processed through secure third-party payment providers where applicable)

We collect only the information necessary to operate the Club and provide our programs and services.

How We Use Your Information

Your personal information is used solely for legitimate Club purposes, including:

• Managing memberships

• Registering members for programs, leagues and events

• Communicating schedules, cancellations and Club news

• Organizing volunteers

• Maintaining member records

• Responding to inquiries

• Meeting insurance or legal requirements

• Contacting emergency contacts when necessary

We will not use your information for unrelated purposes without your consent.

Sharing Personal Information

The Club values your privacy.

We do not sell, rent or trade your personal information.

We will not share your personal information with third parties except:

• when required by law;

• when necessary to process payments through secure payment providers;

• when required to operate Club programs or services; or

• where you have provided your consent.

Email Communications

By becoming a member or registering for Club activities, you consent to receiving Club-related communications, including:

• Event announcements

• League information

• Registration notices

• Schedule updates

• Safety information

• Club newsletters

These communications are considered part of your membership.

Photographs and Videos

The Club regularly photographs and records video at leagues, tournaments, clinics, social events and other Club activities.

As outlined in the Club's membership waiver, participants acknowledge and agree that photographs and video recordings may be taken during Club activities and may be used by the Club for:

• the Club website;

• social media;

• newsletters;

• promotional materials;

• marketing and advertising; and

• other Club communications.

No compensation will be provided for the use of these images.

Protecting Your Information

The Club takes reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse or disclosure.

Access to member information is limited to authorized Club volunteers, directors and administrators who require the information to perform their responsibilities.

Retention of Information

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Privacy Rights

You may request to:

• access the personal information we hold about you;

• correct inaccurate or incomplete information;

• withdraw consent for certain uses of your information where permitted by law; or

• ask questions regarding our privacy practices.

Requests will be handled within a reasonable period of time.

Website Cookies

Our website may use cookies or similar technologies to improve website performance, understand website usage and enhance the user experience. You may adjust your browser settings to manage cookies.

Changes to this Policy

The Club may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date shown above.

Contact

Questions regarding this Privacy Policy or the handling of personal information may be directed to:

Privacy Officer
Richmond Hill Pickleball Club
Email: [email protected]

The Club will respond to privacy inquiries as promptly as reasonably possible.